I just wanted to compliment the customer service team!
I had an issue with the motor making a funny noise and losing power. I sent in a video via email and got a response same day. The guys worked directly with the manufacture to get to the bottom of what might be the issue. After reviewing they sent me an entire rear axle/motor assembly. Much appreciated and very happy with the level of communication throughout trouble shooting/solving this issue.
Oh and my son absolutely loves this car! kids in the neighborhood line up to get a ride with him :-).